Privacy Policy - Phynova Group Ltd

Phynova Group Ltd Privacy Policy

Last updated: 7/16/25

This Privacy Policy describes how Phynova Group Ltd ("we", "us", or "our") collects, uses, and discloses your personal information when you use our services or interact with us.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices. The updated policy will be posted with the revised date.

How We Collect and Use Your Personal Information

We collect personal information directly from you, automatically through cookies, and from third parties. We use it to provide services, communicate, protect rights, and comply with laws.

Personal Information We Collect

• From you: name, contact info, order and account details, customer support info.
• Via cookies: IP address, device/browser info, usage data.
• From third parties: vendors (e.g., Shopify), payment processors.

Cookies

We use cookies to improve services and user experience. See Shopify Cookies Policy for details. You can control cookies via browser settings.

How We Use Personal Information

• Provide services and fulfill orders
• Marketing and promotions
• Security and fraud prevention
• Customer support and communications

Disclosure of Personal Information

We may share data with vendors, affiliates, business partners, or for legal and operational reasons.

Categories Disclosed:

• Identifiers
• Commercial information
• Network activity

User Generated Content

Content you post publicly (e.g., reviews) is accessible to anyone and outside our control.

Third-Party Websites and Links

We are not responsible for third-party sites linked from our platform. Review their policies independently.

Children's Data

We do not knowingly collect data from children under 16. Parents may contact us to request deletion.

Security and Retention

No system is fully secure. We retain data as needed to operate services and comply with obligations.

Your Rights and Choices

• Access / Know your data
• Delete your data
• Correct inaccuracies
• Data portability
• Opt-out of sale/sharing/targeted advertising
• Limit use of sensitive data
• Restrict processing or withdraw consent
• Appeal decisions
• Manage communications

Contact us to exercise these rights. We do not discriminate for exercising privacy rights.